Lab experiment · 2004

If Not Now, When? The Effects of Interruption at Different Moments Within Task Execution

Adamczyk PD, Bailey BP

What it found

Interruptions were placed at different points inside a task, chosen from a model of mental workload. Where in the task the interruption landed changed how people felt and how they judged the interrupter.

Where the evidence stops

Lab tasks, short sessions.

How it shapes Pursue

Pursue

The same message lands differently depending on the moment inside a task.

A design input, not evidence that Pursue works.

Cited in

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